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Power Up Customer Conversations with Intercom

Smarter support, faster responses, happier customers. As an Intercom Gold Partner, we help you set up and use Intercom the right way. Automate boring tasks, stay on top of chats, and keep your team focused on what matters. Because great customer experiences shouldn’t be complicated.

Only Intercom Gold Partner in Saudi Arabia

Dtech is the only official Intercom partner in Saudi Arabia, trusted as a certified Gold Partner. By working with us, you get exclusive support and expertise that no one else in the region can offer.

We’ll help you set up Intercom, train your team, and make sure everything runs smoothly. Your customers get faster help, your team saves time, and your business grows with smart tools and guidance.

With Dtech by your side, you’re not just using Intercom you’re using it the smart way.

What is Intercom?

Intercom is a complete customer service platform that helps you connect with customers through:

Live Chat & Messaging

Email & Help Desk Support

Automations & AI-Powered Bots

Proactive Engagement Tools

It's used by 25,000+ businesses worldwide to deliver faster, more personal support at scale.

Why Choose Intercom?

Live Chat

Talk to your customers instantly through live chat.

Smart Automation

Save time with bots and automated workflows.

Custom Bots

Automate replies, qualify leads, and free up your team’s time.

Customer Data Platform

See user behaviour, activity, and history in one clear view.

Unified Inbox

Manage all conversations email, chat, social in one place.

Faster Support

Help your team respond quicker and more efficiently.

Targeted Messaging

Send the right message at the right time.

Multi-Platform Ready

Works across web, mobile, and apps.

Secure & Scalable

Built to grow with your business, safely.

Our certified team ensures you get the maximum value from Intercom

What is Intercom Fin?

Fin is Intercom’s AI-powered chatbot built on GPT-4. It can:

Instantly answer customer questions 24/7

Pull from your help center or knowledge base

Hand over to human agents when needed

Improve automatically from real conversations

Fin reduces workload and boosts resolution
speed with natural, accurate responses.

Why Choose Intercom?

Priority Access to Intercom Tools & Features

Fully Managed Setup & Customization

Tailored Strategies to Fit Your Business Needs

Expert Advice from Trained Intercom Specialists

Faster Results Through Efficient Workflows

Ongoing Support & Optimization

Partner with Dtech to Deliver Exclusive Intercom Benefits to Your Clients

Get Started with Intercom Today

Ready to level up your customer support? We make it simple.
Here’s how you can get started:

Book a free consultation with our Intercom experts

Share your goals and current challenges

Get a custom plan built around your business

Launch faster with expert setup and ongoing support

Whether you're new to Intercom or looking to optimize what you already have, we're here to help you every step of the way.

Power Up Your Intercom Experience with Dtech

With Dtech by your side, you’ll always have the tools, knowledge, and support to drive success with Intercom.

Full setup and integration with your tools (CRM, website, etc.)

Design and automate customer journeys using bots and triggers

Reduce support load with smart routing and knowledge base

Personalized onboarding and training for your team

Ongoing optimization based on your KPIs

With Dtech by your side, you’ll always have the tools, knowledge, and support to drive success with Intercom.

Frequently Asked Questions

The timeline varies based on project complexity and scope.

Intercom is a customer messaging platform that helps businesses communicate with their customers in real-time. It combines live chat, email, bots, and more to streamline support and engagement.

Intercom helps improve customer support, automate repetitive tasks, and provide real time assistance, making it easier to manage customer relationships and boost satisfaction.
As an Intercom Gold Partner, we provide expert setup, personalized training, and ongoing support to ensure you get the most out of Intercom. We tailor everything to fit your business needs.
Not at all! Our team will help you with setup and provide training to ensure your team can use Intercom with ease, even if you don’t have a technical background.
Yes! Intercom is designed to scale with your business. Whether you’re just starting or growing fast, it offers flexible tools that fit businesses of all sizes.
Intercom offers different pricing plans based on your needs.
Getting started is easy! Simply book a consultation with us, and we’ll guide you through the setup process.

Contact Us

Contact Us through Email
Live Chat
Talk to one of our representatives
Linkedin
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Clutch
See Dtech's Clutch page for client reviews

What Else We Offer

ClickUp Consultancy

Our expert consultants streamline your workflow and unlock ClickUp’s full potential, eliminating inefficient project management by offering tailored solutions, expert guidance, and ongoing support.

UI/UX Design

Our design team delivers exceptional user experiences and impactful customer journeys that drive conversions. Collaborating with your team, our extended design resources craft intuitive interfaces.

Software Development

Our experienced developers deliver cutting-edge solutions that drive business growth. With over 12 years of cross-industry expertise, we offer scalable, tailored solutions, ensuring a solid ROI.

Mobile App Development

We build engaging mobile experiences, from native and hybrid apps to AI-powered solutions, for delivering high-quality iOS and Android apps, incorporating HCI principles for optimal user interaction.

Web Development

We build innovative, scalable and, future-proof web solutions by employing state-of-the-art technologies for an engaging user experience through end-to-end development services.

Project Management

Our expert project managers streamline project execution, ensuring on-time and within-budget delivery, thereby facilitating business growth by leveraging Agile methodologies and ClickUp.

Product Development

Dtech facilitates rapid product development, transforming ideas into valuable MVPs for swift market validation and iterative growth. Our 4-phase approach ensures controlled investment and measurable results.

Software Quality Assurance

Our SQA experts ensure top-tier software quality through rigorous testing, identifying and resolving bugs before launch to deliver high-quality MVPs, enabling rapid iteration and confident product growth.