DIAMOND CLICKUP PARTNER · 2026

Software doesn’t create results. Your people do.

Companies don’t struggle because they chose the wrong platform. They struggle because people never fully adopt it. So Dtech and ClickUp are offering adoption sessions across the Middle East.

Scattered work → one place your team actually uses.

THE PROBLEM · WHAT WE’RE HEARING

The biggest problem isn’t buying software. It’s getting people to use it.

WHATSAPP

“Leadership runs on WhatsApp. The rest lives in Excel.”

Decisions never make it back into the system of record.

LOGIN-ONCE

“Everyone logs in once. Nobody comes back.”

Licences billed, habits missing. The tool never becomes daily.

AI

“We bought the AI tools. Nothing changed.”

AI on top of scattered work just produces scattered output.

TRUTH

“Sales and ops don’t see the same version of the truth.”

Two dashboards, two stories, one stalled decision.

TRUST

“Leadership stopped trusting the reports six months ago.”

Once trust breaks, the platform quietly loses its budget.

THE REAL JOB

It’s not buying software. It’s getting your people to own it.

That’s where every deployment succeeds or dies.

THE PROBLEM · QUANTIFIED

The adoption gap.

70%

of digital transformations fail to meet their objectives

$2.3T

lost worldwide every year on failed transformation efforts

5.3×

higher success rate when companies invest in people, not just platforms

Sources: McKinsey & BCG digital transformation research; Gartner-cited industry estimates.

WHY NOW · WHY HERE

The Middle East moment.

$135B

AI’s projected contribution to the Saudi economy by 2030

$20B

Saudi Vision 2030’s national investment target for data & AI

2026

Declared Saudi Arabia’s Year of Artificial Intelligence

The money is committed. The winners will be the organisations whose people actually change how they work.

Source: PwC Middle East · SDAIA National Strategy · Saudi Press Agency

THE FOUNDATION · PROCESS BEFORE PLATFORM

AI needs working processes.

Layering AI onto a broken system creates faster chaos. Before AI can deliver real value, the foundations have to hold. Only then does it become genuinely useful.

Clear ownership
Standardised workflows
Reliable data
Team adoption
One source of truth

↓ AI DELIVERS VALUE

THE SHIFT · WHERE COMPANIES ARE GOING

What people and companies want to achieve.

Digital
Native
where most organisations are today
AI
Native
where the work is going

The next competitive edge isn’t “do we have AI?” — it’s “do our people actually work with AI every day?”

ClickUp THE PLATFORM · WHY CLICKUP

ClickUp isn’t another tool. It’s the Converged AI Workspace.

One place for work, workflows, and AI — with the context to make all three useful.

01

One workspace

20+ apps replaced by ClickUp

Tasks, docs, dashboards, chat, whiteboards, forms, goals — all in the same context. No more copy-pasting between six tabs to move one project forward.

02

ClickUp Brain

Contextual AI that reads your actual work

Brain doesn’t hallucinate from generic prompts. It answers from your docs, tasks, decisions, and history — the work you already have, made instantly useful.

03

Agents that act

100+ AI agents inside the workflow

Automations plus Brain-powered agents that draft, summarise, route, and update work while your team focuses on decisions — not on chasing status.

Everything in one place — with AI that already knows the context.

THE OFFER · ONE LICENCE, ONE HOUR

Every ClickUp licence includes an adoption hour.

For teams already on ClickUp — and companies trialling it for the first time.

1licence
=
1adoption hour

Pooled at org level

100 licences → 100 hours, shared across teams.

Max 2 per person

So hours reach the whole company, not one power user.

Experienced adoption team

Not generalists — matched by industry.

Everything stays yours

Workspace, template, recording — no lock-in.

THE SESSION · HOW IT RUNS

How a session runs.

One focused hour — Show → Rebuild → Own. That’s the journey.

0–15 MIN
01 · SHOW

Users show us how they work today

They screen-share the real workflow — in ClickUp, Excel, Slack, WhatsApp, or email. We listen live and ask the questions that matter.

15–50 MIN
02 · REBUILD

We customise it in ClickUp — live

Using a proven template tailored to their context. Views, filters, Brain prompts, and automations — set up on their real data during the hour.

50–60 MIN
03 · OWN

They leave with something they own

A recap of what changed, the template kept in their workspace, and the recording. Anything bigger is scoped separately — no homework from us.

One hour. Their real work. Their tool by the end — no prep, no homework. All value delivered live.

THE HUMAN REALITY · WHY THIS MATTERS

Adoption is an HR problem — not a software problem.

Every unused licence and stalled pilot tells the same story: the problem isn’t the software, it’s the humans using it.

12%

of employees use AI daily

GALLUP

You can’t hire your way out of it.

The people already doing the work have to change how they do it. New hires inherit the same broken habits.

5%

of enterprise AI pilots succeed

MIT

One workshop won’t fix it.

Adoption isn’t a launch event — it’s the daily habit that survives Monday morning after training ends.

70%

of digital transformations miss their objectives

MCKINSEY

It will not fix itself.

Without change management, licences quietly go unused. The tool becomes another line item you don’t trust.

The gap isn’t in your stack. It’s in your people’s daily habits — that’s what these hours change.

THE SESSIONS · WHAT HAPPENS

Inside an adoption session.

This isn’t product training. We work with your team — on your real work, in your real tools.

01

Organise live projects

One home per team — no more “where does this live?”

02

Streamline daily workflows

Fewer clicks, less noise, cleaner defaults for repeated work.

03

Put ClickUp Brain to work

On your real data, not demos — summaries, drafts, and answers grounded in context.

04

Automate repetitive tasks

The ones killing your week — status updates, handoffs, reminders, chases.

05

Build lasting habits

So people log back in Monday — not just the day of the training.

06

Raise adoption, team by team

Starting with the loudest, so momentum compounds across the org.

The goal isn’t to teach ClickUp. It’s to improve how you work.

THE EVIDENCE · FORRESTER 2025

What adoption returns.

384%

ROI over three years for organisations consolidating work into ClickUp

<6 mo

to full payback on the investment

12 hrs

saved per employee, per month, by year three

Source: Forrester Total Economic Impact of ClickUp, 2025.

THE PARTNER · WHY DTECH

The GCC’s leading ClickUp implementation and adoption consultancy.

100+
Enterprise clients
6
Countries served
2
Offices · KSA & UK
KSA’s exclusive certified partner
Arabic-speaking, GCC-native team
Senior consultants, matched to your industry
Cross-industry, enterprise proof
THE TEAM

Your adoption team.

A senior, bilingual team — strategy, consultancy, engineering, and support that has run this exact change on itself.

Talha Mujahid
Talha Mujahid
Founder · Business Consultant
Sania Ayub
Sania Ayub
Consultant · Project Manager
Jenelene Quindao
Jenelene Quindao
Trainer
Yazeed Alzahrani
Yazeed Alzahrani
Solutions Engineer · KSA
Jason Canares
Jason Canares
Customer Enablement
Nudrat Khosa
Nudrat Khosa
Operations Lead
Suhaab Shah
Suhaab Shah
Senior Consultant
Syed Zaid Hasan
Syed Zaid Hasan
Integrations
Menna Elnegoumy
Menna Elnegoumy
ClickUp Operations
Aaiza Nadeem
Aaiza Nadeem
Solutions Engineer
ACCESS · VALIDATION

We validate because demand is real.

We can’t offer this to everyone. We give time to companies that are serious about changing how they work — more productive, more efficient, AI-native.

ROUTE A

Via ClickUp Account Manager

NO VALIDATION

If you’ve come through the ClickUp Account Manager partner channel, you’re already qualified. Booking access is granted immediately — no forms, no waiting.

ROUTE B

Existing ClickUp customer

LIGHT VALIDATION

Must be on Business Plus or Enterprise with AI. If you’re not there yet, we can help activate a trial so the hours are usable from day one.

ROUTE C

Interested in ClickUp

FULL VALIDATION

A real operating company with an established team of 10+ people and existing systems in place. We meet first to understand the business, assess whether ClickUp is the right fit, and ensure it can be adapted to your operational needs.

If we can’t deliver real value, we’ll say so at validation. Better an honest no than a wasted hour.

SCOPE · WHAT’S IN, WHAT’S NOT

What’s included. What isn’t.

Each session is one hour, live, and self-contained. Everything happens on the call — nothing before, nothing after.

INCLUDED · IN YOUR ADOPTION HOURS
One person books the hour; anyone from their team can attend
Screen-shared review of the attendee’s current workflow
Live walkthrough of a proven ClickUp template on their real work
Filters, views, Brain prompts, and automations set up live
Resistance and confidence coaching for end users
Session recording kept in their workspace
Delivered in English. Arabic available for genuine business need.
SEPARATE WORK · NOT COVERED
Any offline preparation before the call
Any homework, build, or follow-up work after the call
Continuity between sessions — each hour starts fresh
Custom workflow design or full space and hierarchy architecture
Data migration from Slack, Excel, Monday, Asana, and similar
Custom automations, integrations, or API builds
C-level roll-up dashboards across all departments

Need offline work, prep, or continuity? That’s scoped separately — we’ll flag it live, with no surprise invoices.

AFTER THE HOURS · NO OBLIGATION

Continue only if you see value.

The free hours deliver value on their own. No obligation, no follow-up pressure. If your team wants to go further, this is the work we do:

Implementation

Migration

AI strategy

Workflow design

Integrations

Managed adoption

You decide. The hours were the value.

THE OUTCOME · WHAT GOOD LOOKS LIKE

What good looks like.

Login-once becomes a daily habit
Status meetings become one live view
Email chains become owned tasks
Six tabs become one workspace
AI demos become a daily assist

“You don’t buy productivity. Your people create it.”

More value from every ClickUp licence you own.

THE RULES · HOW THE PROGRAM RUNS

How the program runs.

Six ground rules that keep sessions honest, focused, and fair. Full terms are shared in the welcome pack.

01

1 hour ≈ 1 licence

Hours pooled at org level. Max 2 sessions per person under the free allocation — so the value spreads across your team.

02

The booker attends

No stand-ins. If the named attendee isn’t on the call, the hour is consumed. Sessions require active, present participation.

03

You share your screen

We guide from a prepared demo space — not from inside your live workspace. No building or editing your data in adoption hours.

04

No-shows consume the hour

Ten-minute grace window; 24-hour notice to reschedule. Automated WhatsApp and email reminders are sent before every session.

05

One Champion per org

All scheduling, follow-ups, and policy questions are routed through your ClickUp Champion, who receives a booking link for each user.

06

Living document

Full terms are shared with every organisation on signup, and updated as the program evolves — fair, transparent, and never retroactive.

HOW TO BOOK

Three ways to start.

01

Fill in the form

Complete a short form so we understand your team, tools, and what you’re trying to change.

Request a session →
02

Message us directly

WhatsApp +966 55 872 4445 and we’ll get things started.

Open WhatsApp
03

Been referred?

Tell us who referred you — it helps us fast-track validation. ClickUp Account Manager signups get instant booking access, no validation.

Book a call

We review every request to make sure there is real value in it. If we’re not the right fit, we’ll tell you upfront.

For any questions, email ClickUp@dtechsystems.co.

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REQUEST · A CLICKUP EXPERT CALLS YOU IN 48 HOURS

Tell us about your team.
We’ll take it from there.

Fill in the short form with your business email and we’ll review your request. A senior ClickUp expert reaches out within 48 hours to confirm fit, answer questions, and schedule your hours.