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Privacy Policy


Welcome to Dtech Systems, a privately held software product development company. We understand that privacy is of utmost importance to our clients and visitors. We want you to know we keep your best interests in mind when handling your personal data and have implemented policies to ensure its protection. Our Privacy policy has been designed following the regulations of organizations in this field.

2. Data Collected

Data Storage Location

Our company is based in Saudi Arabia and the United Kingdom and our servers are located around the globe. We have partnered with GDPR-compliant hosting providers to ensure your data is stored safely.

Registration and Purchase Data

At the time of registration and purchase on our website, we securely store your provided username, email address, and any additional crucial personal information added to your user profile. Your information is accessible only to you.

Support Data

Occasionally, in order to proceed with your requests or to rectify a reported issue, our support team might need access to your data. However, this access is minimal and controlled under strict supervision.

3. Use of Personal Data

We use your personal information for:

  • User verification during site login.
  • Providing technical assistance.
  • Preventing fraudulent transactions.
  • Customizing the website experience based on user preferences.
  • Overall performance and administrative function execution.

4. Third-Party Interaction

We have integrated third-party features on our site including Facebook, Twitter, and YouTube for a richer user experience. These entities have their own privacy policies and we recommend users to review them before engagement.

5. Cookies

Our website uses cookies to personalize your experience. Necessary cookies are used to identify your session, while additional cookies are used for logged-in customers to ensure secure interaction.

6. Access to Your Data

Your data is only accessible by you and our system administrators if required for support. In addition to that, we don’t share any personally identifiable information such as name, email, etc. with third parties, unless necessary to offer the services you expect from us.

7. Retention of Your Data

We retain your data for as long as you are a user of our platform. You can access, edit, or erase it at any time, barring a few exceptions crucial for administrative, legal, or security reasons.

8. Security Measures

We prioritize our user’s data security, from SSL/HTTPS protocols to encrypted communications with the server, thus ensuring that user data won’t be captured by unauthorized entities.

9. Your Data Rights

We provide you full rights to request an exported file of the personal data we retain about you. In compliance with EU GDPR, we aim to uphold high data privacy standards.

10. Third Party Websites

We may link other websites in our pages for information purposes which have their own privacy policies.

11. Legal Purposes

In the face of legal proceedings, we may have to release your data in response to a request from a government or law enforcement agency.

We stand by our commitment to respect your privacy and guarantee a 100% refund policy. We believe in providing a risk-free environment for our users.

Note: By using our services, you provide consent to our privacy policy, enabling us to offer you a more personalized experience.

12. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

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